Problem

_Anonymous_

08.05.2008, 10:49 0

Hello,
i have passed quiz and writed my existing ID in Full Tilt and then i read that i had to write some other which i never played, right? and what to do me now? i dont get money?

7 replies

TribunCaesar

Joined: 29.04.2007

Posts: 5,547

08.05.2008, 11:06 0

Hello,

Have you sent your ID information to security@pokerstrategy.com yet? If not please do so, from the email address you signed up with.

Best regards,
TribunCaesar

_Anonymous_ Topic starter

08.05.2008, 17:34 0

i have to scan my ID card and send it?

SoyCD

Joined: 20.02.2008

Posts: 6,263

08.05.2008, 17:42 0

Originally posted by Eley999
i have to scan my ID card and send it?

Hello Eley999,

Yes, you should have received an e-mail on the matter. As part of our security system we have to randomly administer security checks to avoid fraud cases.

Best regards,
SoyCD

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_Anonymous_ Topic starter

12.05.2008, 12:54 0

so when i will get 50$? i have send ID and nothing...

_Anonymous_

12.05.2008, 12:57 0

Check http://www.pokerstrategy.com/help/ for possible tickets.

SoyCD

Joined: 20.02.2008

Posts: 6,263

12.05.2008, 13:10 0

Hello Eley999,

As Puciek correctly assumed, please check http://www.pokerstrategy.com/help/ for your tickets. It seems you have created your Full Tilt account with a wrong bonus code. Please follow the instructions in the ticket and clear the matter with our support

Best regards,
SoyCD

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_Anonymous_ Topic starter

12.05.2008, 14:06 0

well i have been informed what my acc was created with wrong bonus code so i created new well i think it will fix everything, but if not i will write again :))))

[Closed] Problem