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[Closed] BONUS PROBLEM I sent the id card on 23.01

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Hello i sent the copy of my id card last friday and i think 48 hours passed and i got no bonus can you please check ?Thank you very much.Have a nice day


3 replies

Hi funpoker12345,

Did you enter all required information in your profile
Did you enter all required information in your poker account.
Are you living in the USA (we can't send the money to players that are currently living in the USA)

Maybe you should also check your tickets (right hand side)
Maybe the support tried to contact you

If you already did everything listed above please just contact our support yourself.

Best regards,
Chiller3k


I did all that and i also contacted the security@pokerstrategy.com and nothing .I think i will send a ticket .


Hi funpoker12345,

the security@ address is only for sending the ID scan. To contact the support just use the ticket system.

Good luck,
Chiller3k