Hi Lloyd1985,
Did you check your emails, maybe you have to send your ID first.
If you already sent it it can take up to 96 hours until you'll get your 50$.
Did you enter all required information in your
profile
Did you enter all required information in your poker account.
Are you living in the USA (we can't send the money to players that are currently living in the USA)
Maybe you should also check your
tickets (right hand side)
Maybe the support tried to contact you
Best regards,
Chiller3k