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GGPoker Official Rep - HELLO!

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GGPokerCasey
Joined: 09.01.2020

Hey all, 

Just want to introduce myself to the forum as your official GGPoker representative. 

I'm here to answer any questions you might have on promotions, offers, and I can pass on any technical queries you have about the software.

Our aim at GGPoker is to offer the best software, games, promotions and support in the industry.
Queries from the community regarding promotions and offers, feel free to ask here and I will answer as soon as I can.

For account support which cannot be answered on the forum the email address is help@ggpoker.com.
For support on deposits, withdrawals, wallet transfers and any other transactional queries, cashier@ggpoker.com is the place to go.

Looking forward to getting the conversation started!
GGPokerCasey.

PS - Keep a close eye on the GGPoker Forum - we've got something really cool for you all coming very soon!

Welcome Bonus 200% up to $600

GGPoker.uk:
Welcome Bonus 200% up to $600


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632 replies
GGPokerCasey
Joined: 09.01.2020

Don't be shy in getting any questions over to me ... here to help as much as possible!


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Super Moderator
VorpalF2F
Joined: 02.09.2010

I haven't played on GG since the Daily missions ended.
They were a great way to play a session, and get a reward.

I thought then -- and still do -- that it was one of the best promos ever, and it sure would be nice to see it return, or something similar.

All the best,
VS


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GGPokerCasey
Joined: 09.01.2020

Originally posted by VorpalF2F
I haven't played on GG since the Daily missions ended.
They were a great way to play a session, and get a reward.

I thought then -- and still do -- that it was one of the best promos ever, and it sure would be nice to see it return, or something similar.

All the best,
VS

Thanks for the compliments on Daily Missions!

They were great, and for us, it's a case of trying to offer promotions across the board and finding 'sweet spots' for all players.

Also, we really want to showcase our software and game development in our promotions.

It's a delicate balancing act. Will definitely feedback your thoughts re: Daily Missions.


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Simpo84
Joined: 28.06.2017

Are there any deposit promotions without it being the first deposit promotion?


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efkay
Joined: 25.03.2005

welcome! I have some questions:

1. sometimes when taking a break / sitting out some table timers appear to run twice as fast as normal time / other tables. why?

2. it seems like after some time I gain timebank, I wonder how and when exactly that is the case?

edit: I also have one wish for developers: playing PLO cashgames preflop when several people limp I miss the opportunity to potraise as a quick button, can only raise 5BB. when facing a raise, reraising pot is an option. you might want to make pot raises preflop an option


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GGPokerCasey
Joined: 09.01.2020

Originally posted by Simpo84
Are there any deposit promotions without it being the first deposit promotion?

Coming up!

We're designing these at the moment.

Once they are near completion and ready for market, I'll update in the forum.


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AlexKockar
Joined: 20.04.2012

Hello GG , i play pokerstars only online. which would draw me to GG Poker ?:f_thumbsup:


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GGPokerCasey
Joined: 09.01.2020

Originally posted by efkay
welcome! I have some questions:

1. sometimes when taking a break / sitting out some table timers appear to run twice as fast as normal time / other tables. why?

2. it seems like after some time I gain timebank, I wonder how and when exactly that is the case?

edit: I also have one wish for developers: playing PLO cashgames preflop when several people limp I miss the opportunity to potraise as a quick button, can only raise 5BB. when facing a raise, reraising pot is an option. you might want to make pot raises preflop an option

1. I'll raise this with techsupport - this could have something to do with frame rate? Unfamiliar with this issue!

2. Re: time clocks...If you go here and type in CLOCK, you'll get all the info you need on the chess clock / time bank.

Thanks for the idea re: PLO games - passing this onto the developers.


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GGPokerCasey
Joined: 09.01.2020

Originally posted by AlexKockar
Hello GG , i play pokerstars only online. which would draw me to GG Poker ?:f_thumbsup:

Hey man.

Well, we have undoubtedly the most innovative poker product out there. We think everything else out there is a bit stale 8-).

And we're the fastest growing room by far. Why wouldn't you wanna join our community?


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efkay
Joined: 25.03.2005

1. I'll raise this with techsupport - this could have something to do with frame rate? Unfamiliar with this issue!

I dont think so. usually I play 5 tables and when having a short break sometimes some tables clock down way faster than the other ones.


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GGPokerCasey
Joined: 09.01.2020

edit: I also have one wish for developers: playing PLO cashgames preflop when several people limp I miss the opportunity to potraise as a quick button, can only raise 5BB. when facing a raise, reraising pot is an option. you might want to make pot raises preflop an option

I've gotten info on the above - this is in fact something which the team are working to fix right now.

Firstly, you can bet pot size, it's just not preset. See here -

Secondly, we're gonna change things so that when there is a limper, it wont be considered an opening bet and you would be able to have 100% as preset.

Hope this helps!


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efkay
Joined: 25.03.2005

yes that is the problem that facing a limper is handled as opening situation. great you guys are fixing this!


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GGPokerCasey
Joined: 09.01.2020

Originally posted by efkay
yes that is the problem that facing a limper is handled as opening situation. great you guys are fixing this!

Glad to help! Our devs are on it.


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UPAY4DINNER
Joined: 28.09.2009

Welcome Casey!


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UPAY4DINNER
Joined: 28.09.2009

Originally posted by AlexKockar
Hello GG , i play pokerstars only online. which would draw me to GG Poker ?:f_thumbsup:

Alex it's the softest site online!

Get cracking!!!


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AlexKockar
Joined: 20.04.2012

Originally posted by GGPokerCasey

Originally posted by AlexKockar
Hello GG , i play pokerstars only online. which would draw me to GG Poker ?:f_thumbsup:

Hey man.

Well, we have undoubtedly the most innovative poker product out there. We think everything else out there is a bit stale 8-).

And we're the fastest growing room by far. Why wouldn't you wanna join our community?

i think i will join, i know your streamers and i am good with them and they are good people :)
my ID AlexBlefer like on Stars :)


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AlexKockar
Joined: 20.04.2012

thanks buddy , today i will make deposit and crush some BH ! You know that is my game :f_thumbsup:


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streamboy23
Joined: 01.12.2009

Hello is there a chance to retag my account to pokerstrategy?i send a friend request to you Casey


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efkay
Joined: 25.03.2005

Hey casey, another idea for improving gg software:

improve the note taking system: I know several players, me included, who take notes in editor/notepad on win10 and c/p into gg note system. cant count the endless times where I wrote a note and got interrupted/focus stealed by another table or even the same table itself.

at least when pressing enter, I get asked if I really want to make a bet, thx for saving my stack


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