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[Closed] 50+100 bonus at mansion

26 Posts
9 Users
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hello,
ive revieved the 50 bonus.
ive made 4k points.
ive not recieved the +100 points.
its past 5 days+.
ive talked to pokerstrategy, they say i must talk to mansion.
ive talked to mansion, they say dont know anything about the bonus and i have to talk to pokerstrategy.

wtf now?

ty


25 replies

Congratulations on making that much points for 15 days (looking at your registration date) , WOW !! n1


thunderbird56
Joined: 02.12.2007

Hi k1ngenx,

I see you've become a platinum member just after two weeks of membership. Congratulations for a very impressive progress!

Concerning your question: our support member is right. You must contact Mansion Poker support team on this matter. Please go to their live chat support, then try to explain the situation to them, and refer them to this link as well: http://www.pokerstrategy.com/quiz/platform/7

Good luck at the tables!
-thunderbird56-


_Anonymous_ Topic starter
_Anonymous_

thanks for the congratulations, anyways i talked to the online support about it(again):
(after a little chat because i obv have to explain everything to them 3-4 times)

"MANSION Christian Ok, please contact Pokerstrategy directly for this credit"

give me a free bankroll at fulltilt or something then? lol


thunderbird56
Joined: 02.12.2007

Hi k1ngenx,

I don't know why the guys at Mansion support kept saying that way. I'll forward this matter to our support team. You'll hear back from them soon.

Best regards,
-thunderbird56-


Hi k1ngenx,

i am going to check that problem. Please be patient.

Beat regards,
Tobi


_Anonymous_ Topic starter
_Anonymous_

worked out now! ty guys, now just waiting for license for pt+pahud:P


Puschkin81
Joined: 14.04.2006

Good news! We will send you the licenses as soon as we have the lists.

Happy New Year!
Puschkin81


_Anonymous_ Topic starter
_Anonymous_

hmz, i guess you allready have the lists since i am a platinum? lol


thunderbird56
Joined: 02.12.2007

Hi k1ngenx,

We need some time to request the licenses from the software providers. They'll be sent to you as soon as possible.

Happy New Year!
-thunderbird56-


i have chosen to go with mansion poker i have passed my quiz and am in the transfer list 4./6 10 days does not bother me for my bonus but am a little confused regarding the 100$ bonus for reaching 2200 pts is this just teething problems with new partner mansion or a flaw shouldn't bonus be automatic when reaching target I think this forum is a very gd place to start playing poker online i have learn't a lot just from doing the quiz am a little confussed due to the hiccup with 100 pt target reached


thunderbird56
Joined: 02.12.2007

Hi UncleBully,

The $100 additional bonus is not paid off automatically. It will be processed manually once you have collected 2,200 Mansion Poker Points. The payment can take up to 3 days.

Best regards,
-thunderbird56-


Puschkin81
Joined: 14.04.2006

Hi UncleBully!

You are on the list for our next transfers. Just a little patience please. Concerning the $100 bonus: thunderbird56 is right.

Best regards,
Puschkin81


_Anonymous_ Topic starter
_Anonymous_

is there any particular date the licenses will arrive?
looking forward to it


ty for your response


Puschkin81
Joined: 14.04.2006

Hi k1ngenx!

Unfortunately we cannot give you an exact date.

Sorry for any inconvenience!
Puschkin81


Hey is there any time limit to clear the additional 100$ at manison?

Tanks 4 answer


thunderbird56
Joined: 02.12.2007

Hi limeni333,

You have to collect 1,000 Mansion Points within the first 120 days in order to keep the $50. But for the additional $100: there's no time limit.

Good luck at the tables!
-thunderbird56-


_Anonymous_ Topic starter
_Anonymous_

allmost past a month now, getting the licenses anytime soon?


So u must have used the right strategy to clear the bonus so fast. How and where did u do that?
Very nice anyway, also congrats.


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