Can I start a new account?

_Anonymous_

18.04.2011, 18:12 0

Hello,
Greetings from Indonesia

I have a question... you can skip this explanation and scroll below. If you read it, I hope you can understand it, because my english is really bad. ♦

<-- start of long explanation -->

I came to pokerstrategy a few days ago and made an account (p0kersandi). At that time I do not believe that there are organizations willing to pay a starting capital to start a poker account. So I was on a whim and did not fill the profile accouint correctly. I tought this must be just another scam in the internet.

I just wanted to learn some poker and tried to answer the quiz. I passed it less than 15 minutes, because I was learning the strategy pages before. Very good materials indeed!! thanks alot. (just for info, I'm a totally beginner. I learn poker from zynga's facebook about early this year. I have more than 60M chips there, but its become too boring. And after browsing this site, I think I know too little about poker, real poker!). After passed the quiz, I asked to send scanned ID Card. I stopped there. I just dont believe it and soon forget it.

And now, I just browsing poker forums on the internet and found an interesting thread about someone whose does not believe the credibility of pokerstrategy at twoplustwo.com, and read one of the main person there (Mason Malmuth?) provide recommendations for pokerstrategy.com!
Suddenly I remember my account here and very interesting to try the free bankroll.

<-- end of long explanation -->

So, how can I corrected my account profile? I didn't find it anywhere here.
Or maybe I can start a new account?

thanks before,
Sandi

6 replies

_Anonymous_

18.04.2011, 18:25 0

Send a ticket to Support, i'm sure they will be able to help you

_Anonymous_ Topic starter

18.04.2011, 18:32 0

ticket? what ticket?

Jim4rdo

Joined: 03.10.2010

Posts: 1,252

18.04.2011, 18:36 0

Go to:

http://www.pokerstrategy.com/home/support/ and use that system.

I'm sure one of the admins or mods will help in this thread anyway

edit; just realised you posted that link anyway but as a click link ;p

;>

_Anonymous_

18.04.2011, 18:40 0

Hey p0kersandi,

If you send us a ticket (just like an email) from this web page, I'll make sure one of my colleagues takes a look.

If you remember the information you signed up with, it would be really helpful if you could also provide this, too. It may be the case that we require some ID verification documents, but my colleagues will be able to advise you if this is the case.

Having more than one account is a violation of our Terms and Conditions, so we can't allow that, but we can help you get this account fixed up.

Please let me know if you have further questions or concerns.

Best,

Marc
Customer Service Manager
:spade: :heart: :diamond: :club:

_Anonymous_ Topic starter

18.04.2011, 18:48 0

thx bigniux and jim for the fast answer
oh.. and marc too...

for the fast and frindly answer.... i have a feeling that this is a very good community!!!

btw, maybe i'll delay it for a while because i found out that your blogs poker (at your signature post ) are very interesting! I'll read it

thx!

TonyRice

Joined: 30.01.2010

Posts: 3,380

18.04.2011, 19:01 0

why dont you send the ticket and then read the blogs while you wait for a response?

[Closed] Can I start a new account?