I've tried this on Pokerstars. As I had NEVER deposited, never played more than a few dozen games in MICROS, I was hoping I could cancel my account and re-start with a tracked account with Pokerstrategy. Alas, they gave reasons about people already knowing ME (the poker player) by my Stars username and thus it wouldn't be fair to them if I started playing under another name yada-yada... Like they don't have enough fish in the world. And no, they will not remove your username and account from their database to start fresh, and that the bonuses are well worth it... that wasn't even my concern anymore.
Oh well.
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>Good day,
>
>
>1. I would like to create a new account to facilitate a coaching offer. Can
> I create a new account, transfer my funds to the new account, and have > you DELETE my old account, thereby maintaining just ONE account with
> you?
Thank you for your email.
Allow us to inform you that it would not be possible to approve a change to
your PokerStars User ID.
We believe that an important part of poker is knowing an opponent. This is
because the more you play against someone, the better you know their style of play, and thus how to react to it. If someone changes their User ID, the other players will think it is someone new, but that person still knows
them, thus gaining an experience advantage at the tables.
While we can appreciate your strong desire to change your User ID, this
policy protects everyone who plays at PokerStars, including you. It would
not be fair if one of your opponents, who knows your play very well, changed their User ID, and hid behind a new identity, using their experience of your play to beat you.
If there is anything else we can help you with, please do not hesitate to
contact us again. We will be more than glad to assist you.
Regards,
Yhonnathan
PokerStars Support Team