I read a thread which it says the same problem, I'll post here, but that thread is closed, otherwise I would've posted there.
I created a new account, never had in my life an online poker account, but I played poker for some years live, and wanted to test my skills in online poker.
I read the articles, I passed the quiz, I did everything right, I even sent 8 pictures with my ID and with my face, and two or three pictures with my ID without my face, and it' still unsuccessful.
I waited their phone call, from the moment I finished creating my account, and everything else, just to log in to PokerStrategy and to see a mockery, ID unsuccessful.
The reason I sent 8 pictures, is because a few friends of mine, sent also ID pictures here, with a clear ID view of the pictures, and it still said it's an unclear ID, so I sent 8, and it's unsuccessful, what is the reason for this ?
I know you can't disclose it because of your policy, but come on, a person does everything right, creating an account, reading the articles, passing the quiz, and after all this, just to be denied ? And without disclosing a strong reason for it.
What is wrong here ?
As I saw in the thread I mentioned above, a person who said is a black Jewish, saying that you are racists, well, I don't know what to say about this, I'm white, but I'm thinking you're discriminating people, regardless of anything.
It's like someone else said who was denied also, "If you get lucky, you'll get $50".
I will say it again, I never had any account at any poker online, why I am declined ?
And I was so eager to receive the phone call, and to begin playing some poker online, I am very disappointed, how to even recommend such unreliable site to any other persons ?
I would've understand if I would've had already an account with you, or if I would've had an account with PartyPoker, the platform I chose my starting capital to begin, but I didn't, so what is the reason then ?