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Cannot start HM2 because of the postgresql.error starting the service postgresql-8.4

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EnterG
Joined: 26.01.2010

When i start HM2 it doesn't start properly.A wizard appears , i hit next then there is a window which says : click start service .When i do this i get an error message :

ERROR : There was an error starting the service postgresql-8.4.Please manually investigate the problem.
What should i do ?

Thanks !!!


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9 replies
netsrak
Joined: 11.03.2006

If postgresql was already running before please try this:
Solutions:
1. Reboot your computer
2. If that doesn't help look for the hidden system file postmaster.pid in the postgresql data folder, delete it and reboot your computer again.
3. Check the postgresql service in the windows services (control panel->administration). Sometimes it helps to change the Logon As.. to "local system account"
4. Check our FAQ:
http://faq.holdemmanager.com/questions/91/Can%27t+Connect+%7B47%7D+Failed+to+Start+PostgreSQL+

If you are trying to install it and it fails please download and install postgresql 8.4 from www.postgresql.org. If that fails too we need more details about the error and your system.


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EnterG
Joined: 26.01.2010

i did all of the above thats why i created the thread.

Sometimes it helps to change the Logon As.. to "local system account"

.i don't understand this


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EnterG
Joined: 26.01.2010

I click "retry connection" and i get this error message :

ERROR : Can't connect to PostgreSQL (wrong server,port or firewall enabled ? ).Click "retry connection to try again".


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EnterG
Joined: 26.01.2010

Ok finally i fixed it.I had changed my windows logon at start (which i had to put password to log in) to log in automatically (now windows start whithout asking me for password).I had to change the logon of postgreSQL .

This is how i did it :

>go to : Control Panel\System and Security\Administrative Tools\services

>double click postgreSQL-8.4 - postgreSQLserver -8.4

>click Log on tab and click "Local system account"

> Reboot

Thanks for support.


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Antares404
Joined: 30.07.2011

I did it all and still doesnt work ;/


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Moderator
SDK1987
Joined: 12.11.2008

Moved the thread to the HM2 section. This way the HM2 supporter will find this thread sooner.

Cheers,
SDK1987


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netsrak
Joined: 11.03.2006

@Antares: please give a detailled system and error description and explain exactly what you already tried.
Did you see our FAQs?
http://hm2faq.holdemmanager.com/questions/1001/Can+not+Connect+%7B47%7D+Failed+to+Start+PostgreSQL+

You will find thousands of postgresql Threads here and in the holdemmanager forums. They should cover all possible problems.


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Hesticus
Joined: 24.06.2008

Hi netsrak,

I will have a remote session this week with HM2 to fix my SQL problem. Would you like me to record it and link it somewhere in these threads? Seems many people have trouble with the SQL in HM2..


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netsrak
Joined: 11.03.2006

I am not in the position to tell you where to publish this.
We from Holdemmanager Support have a FAQ which should cover everything and here are lots of threads for postgresql problems too.
You should probably ask a Mod whether to publish your video.


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