HUD problems HM2

Hi stttNNN

what room are you currently playing on? Is it just a recent thing? reinstalling is often a good method for fixing bugs imo.

Originally posted by legand73
Hi stttNNN

what room are you currently playing on? Is it just a recent thing? reinstalling is often a good method for fixing bugs imo.

Im playing on a swedish site (Svenska Spel) it is Boss media.

This thing was happning just after some updates and for a while as a said I just rstarted my HM2 it worked for like 2h. But now the problem start almost directly and i have a hard time playing.. I have checked so the handimport is right and stuff so it is just the hud that dosent reely wanna work with me ♠_biggrin:

do u have any nice guide to share how uninstall my PostSQL stuff? i have just backup my HM2.

which operating system are you using? do you have windows 8 or vista or other? at any rate you could use the search feature on your computer and search for 'add and remove programs' or something similar, and do it from there?

have you got the latest updates for HEM2. If it was due to a recent update with Svenska Spel, the HEM team might not be aware of the bug. It might pay to contact HEM support and make them aware of the problem

Originally posted by legand73
which operating system are you using? do you have windows 8 or vista or other? at any rate you could use the search feature on your computer and search for 'add and remove programs' or something similar, and do it from there?

have you got the latest updates for HEM2. If it was due to a recent update with Svenska Spel, the HEM team might not be aware of the bug. It might pay to contact HEM support and make them aware of the problem

got windows 7. do know where my backup saves? couse im a bit afried i am loosing all my hands and stuff..

you can create a backup on a removable disk like a usb or so from HEM2 Home>Database>Backup you then choose where it saves and which extra files it saves with

My apologies I thought you had already backed it up

Please check the date/time settings of your poker client.
It may be necessary to adjust the site import time under "hand importing" -> site time adjustments.

Before HEM magician netsrak answers you it may be good to check date/time settings. Quoted text is his reply on i think pretty similar problem than your is. It is from this thread.

I'm not aware of any problems we have with Boss although they are planning an update in the next weeks which we are preparing for.

I don't think it will help if you uninstall postgresql as long as you have no database problems.
What you can try is create a new database and try with this database.
Which gametype are you playing?
Are the hands still being imported into the database?

I have the same problem & I'm playing at Ongame network. I was flagged that:

"Free disk space on drive (C:) for PostgreSQL data is less than 20% of total disk space.
Click the help icon to learn how to clear up some disk space."

Not sure if that's a reason however.

I don't think thats the reason but you should watch your disk space.

So your Hud is not working on Ongame?
Which gametype are you playing?
Which HM version?
Are the hands being imported? With correct date/time?
Is your pokerclient installed in english language?
See our Ongame setup FAQ: http://hm2faq.holdemmanager.com/questions/702/Ongame

After updating holdemmanager, all problems disappeared.

Previously HUD was working for half an hour & then stopped updating. I played SH cash games, dates were shown correct in reports.

Glad to hear that it's all fixed up.

Best of luck,
--VS

it seems that Boss media changed their hand history format which HEM2 didn't support but it seems (after reading the update notes) that the new HEM2 update now supports the new format. hope yours is fixed too StttNNN