Signed up for a skrill account. Verified my details. Deposited some money so I could play on 888poker and then other gambling sites. A few days after opening the account I try to make a deposit and it comes up with the warning saying I can't deposit for security reasons.
I check my email and it says my account is frozen and to send proof of identity. On the 17th of December I reply to the email, sending the required ID documents along with my name and username included in the email. I receive an automated case created email back.
1 week goes by, it's the 24th of December, and my account is still frozen. Not only am I unable to withdraw my money from sites I have deposited to but I also have my money trapped in the skrill account.
I am now worried. I start sending emails explaining how I've already sent my ID documents and querying how long until my account becomes usable again. All I receive are automated responses. I've sent 7-8 more emails and just receive the same automated response. Sending more emails seems to be a pointless exercise.
Today is the 31st of December. I emailed my documents on the 17th of December and my account is still frozen. My money is being held hostage by skrill. This is causing me much stress.
