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When free money arrive at poker770 ?

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When free money arrive at poker770 ?


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17 replies
Lazza61
Joined: 23.03.2011

Hey Dnewblack,

If the money hasn't arrived within 48 hours, let us know and we'll see if we can figure out why.

Cheers

Laz


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UPAY4DINNER
Joined: 28.09.2009

Hey DnewBlack,

Welcome the community!

As Laz stated, it can take up to 48 hours for the free money to arrive in your poker account. Some times there can be delays so please hang on in there!

If it does not arrive within the 48 hours then please contact our customer support via a ticket and keep a constant check on your registered email account just in case we need some further information from you.

While you are waiting for your money, it is a perfect time to check out our poker school in full - for example - I bet you didn't know that even as a Basic member there is over 450 FREE videos available to you!

Have fun,
Gary


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I think I've made mistake in making account proces in poker 770. I'm sure that I write the coupon code in registration form and I chose poker room (770), but It show that I didn't choose poker room, and there is a new coupon code , which Im not sure that I write. I will show you:


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TJtheTJ
Joined: 12.10.2011

Hey Dnewblack,

In that case it looks like you entered your username in the wrong download guide. You should've entered your username on this page:

Poker770 - Free poker money

Perhaps you entered your username in a different download guide or in your profile settings. Either way, I have now fixed this for you in our system. We'll now get in touch with you as soon as possible with more information on how we'll proceed in sending you the money :)

So please stay tuned for that and just let us know if you've got any questions :)

Kind regards,
Tino


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Thank you a lot, a have recived information that my money coming soon. Thanks again for help. Have a nice day.


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TJtheTJ
Joined: 12.10.2011

You're welcome, glad we could help! :)


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I've recived this message :

Dear Dnewblack,

Thank you for registering your details with PokerStrategy.com

Unfortunately we could not transfer your free poker money to your Poker770 account.

We have checked your account and it appears that you registered using the wrong bonus code instead of the one contained within the download guide for the free poker money. Poker770 are not able to amend this error and allow the transfer of your poker money to them. Please accept our apologies for any disappointment or inconvenience this may cause you.

However, we are pleased to confirm that you can still register at another of our partner poker rooms and receive the free poker money there. A list of available poker rooms, along with instructions on how to create an account, can be found here:

http://www.pokerstrategy.com/quiz/platform/

Simply download the poker software of your choice and follow the instructions on how to register a player account.

Once registered, please reply to this ticket with the name of the poker room and your username with them. We will then be able to transfer your free poker money.

Alternatively, if you would still like to play at Poker770 you can take advantage of our first deposit bonus offer, details of which can be found at the following link:

http://www.pokerstrategy.com/online-poker-rooms/

In the meantime, if we can be of any further assistance please do not hesitate to contact us and we will be happy to help.

Kind regards,

PokerStrategy.com Transfer Team

What should I do now ?


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TJtheTJ
Joined: 12.10.2011

Hey again,

In that case, you'll have to choose a different poker room to receive the money on. As mentioned in that ticket, you can choose a new poker room on this page:

Poker rooms

Once you have chosen a poker room, you need to go through all the steps in the download guide again. When you've gone through all the steps, you can then send us a ticket with your case sensitive username (the name you log in with) for that poker room. We will then restart the transfer of your free poker money :)

Hopefully that helps. :)

Kind regards,
Tino


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I have a new account in wiliam hil, but I can't write my user name here (picture down). Why ?


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UPAY4DINNER
Joined: 28.09.2009

Hey again,

Please send a ticket to our customer support team with your William Hill Username and they will update that in your profile for you :)

Best regards,
Gary


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Yes, I do that, and the transfer have started so I hope everything will be ok. I have one more qouestion.. How is the proces of payout from wiliam hill to VISA ?


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UPAY4DINNER
Joined: 28.09.2009

It can take up to 3-5 working days with VISA :)


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RasTweet
Joined: 26.12.2009

Hey Dnewblack

Did you get everything sorted out in the end?

Best regards

RasTweet


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Yes, everything is good now. I've recived free money on my william hill acc, but because I write wrong code, I don't recived free money on poker770, but it;s okey.


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RasTweet
Joined: 26.12.2009

Great news! _thumbsup:

Enjoy and make it grow!


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Neshar
Joined: 25.03.2014

Hi, I didn't get free money at poker770 and it's been over 48h now. My username is moby019..


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UPAY4DINNER
Joined: 28.09.2009

Hey Neshar,

Please contact our customer support team if you already have not done so and they will investigate this matter for you :)

Regards,
Gary


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