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Password retrieval

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mineriva
Joined: 30.04.2008

Just in case there is a rep for 770 poker that does look at this board.

As mentioned in another, unanswered, post I had problems playing on this site. I uninsulated and reinstalled the client without success. Suddenly this morning the client started working again. :rolleyes:

Because I reinstalled my pc lost my password so i did the "forget password" thing. Unfortunately poker 770 thinks I got my details wrong and did not want to sent an email.

I used the same email address that I have for pokerstrategy and I found the "welcome email" from poker 770 so the email I gave cannot be wrong.

I checked my poker tracker and the username I gave cannot be wrong.

I am still the same person and my date of birth cannot be wrong.

I guess I am no longer welcome on their network...

I there is a rep for them and they are interested in getting me back they can post here or contact me through the PS or email me.


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2 replies
Lazza61
Joined: 23.03.2011

Hey mineriva,

This is easily fixed because I just went through something similar.

I have just changed computers and went to reinstall the client. I had forgotten my PSR number so clicked the user name and put in my password and it wouldn't accept it. After another try or two my account was locked.

I sent an email to support@poker770.com with as many details as I could remember which was basically my nick and the fact that the account was registered to the email address that I was sending from.

Within 24 hours I had a reply with a temporary password and my long forgotten PSR number.

Let us know how you go

Laz


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VorpalF2F
Joined: 02.09.2010

I'm glad I noticed this!

I'll be (hopefully) getting my new computer tomorrow, and will enjoy avoiding the hassle...

--VS


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