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Skrill Account frozen, no reply from Skrill

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Hey Guys,

a shop tried to to debit my Skrill Master Card 3 times(they were not supposed to do that) and now they have frozen my account and are not responding to emails. My Skrill Account was empty when the tried to deduct the money, unfortunately i have cashed out from micro gaming in the mean time and discovered this mess.

I have been in business with Skrill for over 4 years without any problems, can somebody help me pls?

EDIT: My Account is also missing 12 Euros, i guess they charged that for the failed debits that i never authorized?

Alex


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6 replies
Lazza61
Joined: 23.03.2011
PokerStrategist

Hey Alex,

The best advice I can give is to ring them. Their email response times are well known to be on the slow side. So some of our guys have got excellent results by simply ringing them.

Keep us updated

Laz


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_Anonymous_ Topic starter
_Anonymous_

Ok, i smoke a bowl and then i will give the the indian call centre a call, i am really titled right now


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Lazza61
Joined: 23.03.2011
PokerStrategist

Originally posted by 1guy2nuts
Ok, i smoke a bowl and then i will give the the indian call centre a call, i am really titled right now

Lol and Lol


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_Anonymous_ Topic starter
_Anonymous_

Hi Guys, the whole situation was solved within 2 hours after i gave them a call, nice hand skrill


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Lazza61
Joined: 23.03.2011
PokerStrategist

Awesome. :]


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Originally posted by 1guy2nuts
Ok, i smoke a bowl and then i will give the the indian call centre a call, i am really titled right now


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