It is unbelievable:
my TAF money is still missing after almost a month and after I wrote twice to the support to kindly ask them what is the problem and how should I fix it.
And this is happening for second time: the first I was waiting three weeks and wrote a dozen tickets to the support so they check the problem.
I am absolutely sure that this is 15 minutes work for somebody to check what is the problem but just nobody obviously care.