Hey all,
I just found this forum after a little research about people who got hacked on their skrill account.
I do not play poker, my business is sports betting and on Wednesday night (00:51h) my skrill account got hacked for the first time. They ripped me 500€. Unfortunately I had no time to check my mails until Wednesday evening so I was not able to escalate this topic earlier to skrill.
While I was watching tv on Wednesday afternoon, I got 2 mail pushups on my mobile which told me that I send some money. I couldn’t believe that.
Someone stole me another 400€ and 32mins later another 381€. So all in all I am missing 1301€.
The 3 transactions have been send to 3 different yahoo.com accounts.
500€ 17.06.2015 00:51
420€ 17.06.2015 20:48
381€ 17.06.2015 21:20
I took the last money on my acc and send it to a person I trust in, then I changed my password and wrote an email to skrill because they had no hotline at this time.
The next day (I’m from Germany) I called Skrill at 11 o clock German time and explained my topic. Some minutes later I received an email with some things to do. Change password, email, send identity conformation etc.
As well I send them a document where I named the transaction codes and some other details about the security of my computer. I’m very accurate with my personal data, change pw's nearly every 3 months, my computer is secure etc.
From 11 o’clock to 13 o’clock skrill and I had a good correspondence- after 13 I did not hear anything from skrill. Today, again at around 11 oclock (19.06.201) I called skrill Germany again.
The hotline guy said something like "mhh no one worked on this.." .."I will send you an email".
Okay, some minutes later I got an email where he told me skrill will deliver me an "answer" within 24 hours...again some minutes left I got the last transaction (381€ 17.06.2015 21:20) back on my account. Further was written that the two other transactions are lost.
Unlucky for me, I’m upset about the time from Wednesday 13:00 until today around 12:00 because after my second call skrill was very fast. Now I’m thinking about what would have happened if they would have been so fast yesterday....
All in all I lost 920€, huge amount for me, I have to pay my vacation and therefore I "saved" my money on skrill.
Skrill told me that I should go the police, what I will do today or let’s say, what I already did. In Germany we can do the first step by mail, now I wait for the response of my police department.
But to be honest, I don’t have any hope to get my money back..
VS