Hey guys, from march to april there was https://www.pokerstars.com/poker/promotions/mega-2k/?&html=1&a1=&a2=2014944&a3=2944807&a4=4053221&a9=0&a8=2015-03-12-11.41.54&a7=9&a5=33210480 Promotion.
Just read the 1st paragraph,it's contradicting to their response to me...
I got lucky and on first deposit of 10$ i got 200$.Proceeded to deposit 3 more times until the promotion was over getting 260$ total.
I requested withdrawal at 12th may 2015,and didn't get any info either from pokerstars or my bank.
I contacted pokerstars yesterday and they first initiated the transfer saying its successful,and then its canceled.
I got on few mails with the support and this is the latest they sent me:
"After a routine review of your latest cashout it has come to our attention that all of the funds came directly from a bonus credit to your account.
All bonus credits deposited to your account are intended for play, and are not permitted to be cashed out without significant play.
In this case, your cashout has been cancelled and the funds have been returned to your account."
"Whilst there is no set criteria on how each cashout request is reviewed, each case is assessed separately with consideration given to the origin of the funds, and subsequent playing activity. We do require that you use PokerStars for its intended purpose which is poker.
Players are welcome to cashout their winnings, however, a cashout of directly deposited funds or bonuses cannot be approved."
Now you tell me,based on the link above,how the hell i could have known this.Basicly to me its just deceptive marketing and deposit bating.
So if i win 200$ something on bonuses i need to win 200$ to be able to withdraw ?
What if someone got 1mil on the bonus roll?He wouldnt be able to cashout for lifetime.
After i withdraw 12th may 2015 i continued playing micro stakes and few spin n goes,but still it seems i need to earn the bonus myself then i can withdraw it...
VS