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Cannot buy PokerTracker because I lost my username

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adelaar
Joined: 25.10.2013

Last year I had the free trial of PokerTracker.
I want to buy it now.

But then I need my username.
I don't have my username anymore.

How can I solve this problem?


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4 replies
Moderator
SDK1987
Joined: 12.11.2008

Not sure about it, but I expect the PokerTracker supporter can help you out.
That’s why I have moved you’re thread to the PokerTracker board.

Cheers,
SDK1987


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PokerTracker
Joined: 07.06.2011

Originally posted by adelaar
Last year I had the free trial of PokerTracker.
I want to buy it now.

But then I need my username.
I don't have my username anymore.

How can I solve this problem?

Thanks for your patience.

One doesn't need a pokertracker.com account (i.e., username) to get a PokerTracker4 code, simply make your selection here: https://www.pokertracker.com/products/PT4/purchase.php

I did try searching for a pokertracker.com account using "adelaar" but didn't find anything. If you know you have a pokertracker.com account try sending us your email address(es) as a guest by submitting a ticket here: https://www.pokertracker.com/contact/newticket.php?cat_id=2332

It doesn't need to be the address you think was used, just send all those you had back around the time you created the account and we'll search our records with each one.


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adelaar
Joined: 25.10.2013

Thanks, yesterday I succeeded finally in buying PT.
And this morning I succeeded in registering Pokertracker.
So this thread can be closed.


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my brother got the same problem. Thanks for the answer :f_biggrin:


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