i dont receive the bonus money
Hello paridluka
Welcome on the PokerStrategy forum ![]()
I’m not sure on with poker site you try to receive free money on, but it can take up to 72 hours before you receive the money. So you need to wait a little bit longer I’m afraid.
If you don’t received the money tomorrow I recommend sending a ticket to our customer service. They can help you for sure, because they can check you’re account here.
Best regards,
SDK1987
Hey samy,
The best thing to do would be to open a ticket with our customer support team.
Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.
Keep us updated
Laz
Hi 111besthere,
The same applies for you in this case, please send us a ticket and our support team will be happy to look into this for you.
Regards,
Tino
I received the bonus money, but, just $10, Unfortunately I really want to play poker, learn much more, but there is no possibilities to make another $20 first deposit from my visa card. what should I do, could you someone help me?