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Problems logging in due to pop-up terms of service

9 Posts
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JohnTheGreatest
Joined: 28.01.2010

Hello,

Does anyone has faced this kind of blank pop up? There's no active buttons to confirm this dialogue box, and after I close it, the stars insta exits as well.

Anything to do with the settings? Cause been playing all the time (lots of years) and havent had anything like this.

>>> But got my PC and windows re-installed all fresh and from that moment how I re-installed stars, this box pops up and I can't do anything.

Any help? =)

Thanks, guys! :f_drink:

John


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8 replies
metalmonkey80
Joined: 15.08.2013

Hi John,

Been having issues today with logging into stars and have contacted support in regards to this issue. Have you also tried emailing their tech support team??
You can contact them here if your still unable to contact though the client.

Regards

Matt


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JohnTheGreatest
Joined: 28.01.2010

Thanks, metalmonkey,

will try to contact them. this is happening already for about 2 weeks for me, just cant log in due to this. will contact them and if gettin better, will let ya know.

John


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hasn't happened to me yet.
Is this stars.com or one of the other dots?

VS


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JohnTheGreatest
Joined: 28.01.2010

Originally posted by VorpalF2F
Hasn't happened to me yet.
Is this stars.com or one of the other dots?

VS

It's in stars.eu


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filip212
Joined: 30.05.2010

Im playing on stars.eu without problems.


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Moderator
SDK1987
Joined: 12.11.2008

For me works everything fine as well and you can always send a mail to support@pokerstars.eu if it’s still not working.

Cheers,
SDK1987


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sorry for refreshing old topic, i just had the same issue but fixed it by logging into my account by browser and accepting the terms there, for those of you who have it still.


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bart87
Joined: 29.08.2008

@fumer - thanks for the solution; was having the same issue

best regards


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