Unable to withdraw funds from Skrill

wow, very interesting. Thanks for the heads up. I hope your situation resolves.

This simply not skrill fault. The fund hit your bank and they returned it to sender (Skrill). The reason here might be info not matched exactly. This refers to not only your bank number but also other details like name order. I see many cases like this in my country.

No, it's definitely their fault. You might have seen something else in your country.

The fund never reached my bank and there's no transaction record in bank statement either. I showed Skrill my "Customer Account Card" (that I was not supposed to display) that clearly shows my IBAN as well as provided them (bank website link that shows) correct Swift Code but they keep saying my banking info is incorrect.

I already contacted my bank and they told me they don't decline any transaction, why would they?

Alright if the bank really returned the amount to Skrill then where did my existing Skrill balance go?

I used the same bank account to withdraw funds successfully from Payza (gone now) and Payoneer many times w/o an issue ever.

Skrill has a very bad name, unfortunately.

You can visit their official Twitter page https://twitter.com/skrill and also find countless reviews and complaints about them online.

Originally posted by Greatsaint

The fund never reached my bank and there's no transaction record in bank statement either. I showed Skrill my "Customer Account Card" (that I was not supposed to display) that clearly shows my IBAN as well as provided them (bank website link that shows) correct Swift Code but they keep saying my banking info is incorrect.

How could you manage to know the fund never reach your bank? Please keep in mind that if the bank rejected the fund, it would not appear in your statement! Skrilll doesn't need to scam your fund, that's for sure.

Skrilll doesn't need to scam your fund, that's for sure.

Because if it's once or twice then only it makes sense but another thing that makes this case all the more suspicious is that not only in my bank statement but also in my Skrill account there's no record of this returned withdrawal and Skrill is silent about it, no reply about it, not even answer my phone call.

Please keep in mind that if the bank rejected the fund, it would not appear in your statement!

May be that happens in other countries but here in Saudi Arabia there's a record of every single transaction.

You might not have been scammed by Skrill so far but when that happens, you will complain as well.

This sounds weird indeed, but I believe there is some kind of a logical explanation. Skrill absolutely does not need to scam your money.

They have been there since 2001 (previously moneybookers). Many poker players have used Skrill for a long time. They are licensed and regulated in Europe. For a company that big, it just simply doesn't make any sense that they would start scamming anyone.

Sure there should be a logical reason but they always send me auto replies about incorrect bank details.

If they are unable to process my payment to bank account then why can't they send it to my Visa card?

I successfully validated my Visa card for gambling but for card withdrawal, the option is always greyed out - I've contacted them about this many times but they always ask me to try different bank account and / or card.

If the problem is only with me, then what about their Twitter page https://twitter.com/skrill and so many other links that are full of complaints against Skrill, mostly withdrawal issues?