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pokerstars problem

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stevegold87
Joined: 18.06.2009

Hello
I was deep in tourhnament and I cant connect to my table anymore
anyone in east america having same problem?

0 problem with internet


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4 replies
stevegold87
Joined: 18.06.2009

welp, pokerstars won't admit it was on their end when I had 40 ppl on https://downdetector.ca/status/pokerstars/ that said they were down as well, so they can't do anything to compensate me.
Must be nice to have monopoly.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

On the PokerStars client click "Help" in the right-hand column.
In there you'll find "Show Network Status" it will pop up a screen like this:

If they all show good, it is possible that it is a routing problem.
Not at your end, not at theirs, but a problem with the routes in between.

If you're comfortable with tracert, it is possible to test this.

I had a similar problem a few months ago, and it went away -- I think that the problem existed with my ISPs routers.
I can't prove it of course, but all the tests I could so showed that my computer and its network connections were fine, and PokerStars network status tools also showed that their end was OK

I know that isn't much help but...

Cheers,
VS


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stevegold87
Joined: 18.06.2009

Yes you are right,
I had problem with isle of man I guess it was the router!
Oh well.
Thanks Vorpal


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VorpalF2F
Joined: 02.09.2010

I hope it clears up.
I suggest monitoring it for a bit before you start your session.


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