Yesterday after 3 months didn't play, I was in good mood to play some poker tournaments at 888.
First I contacted 888 live chat, after made the deposit with the amount of $500, the story begins.
The payment had been processed by Neteller, but still hasn't showed up at 888 cashier.
When check the transaction history at Neteller, it showed that was processed.
Trying to contact with Neteller, got this.
Thank you for contacting us.
In accordance with our records, the transaction you are referring to had been successfully processed. I would kindly ask you to forward the following reference ID to the merchant - 362351149519001.
If you have any additional questions, please do not hesitate to contact us again.
Have a pleasant day!
Thank you for choosing NETELLER!
Kind regards,
Martin
NETELLER VIP Team
But in the 888 cashier, it show that transaction was declined.
I have no idea where the money gone and how to get it back?
Does anyone has any comments, please advise me!