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888 not tracking

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cferdi
Joined: 04.12.2008

I've been with 888 for a while but I am getting no tracking stats through my 888 account - my nickname, which I assume is my account ID as I can't find anything else is Tinawaka, but for some reason it won't show up


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VorpalF2F
Joined: 02.09.2010

Originally posted by cferdi
I've been with 888 for a while but I am getting no tracking stats through my 888 account - my nickname, which I assume is my account ID as I can't find anything else is Tinawaka, but for some reason it won't show up

Hi cferdi,
I'm not sure what you mean by "tracking stats"
If you can explain further, I might have some suggestions.

Cheers,
VS


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cferdi
Joined: 04.12.2008

Well, I'm not sure how to describe it, but the page that shows your strategy points - at the bottom it has the poker rooms that you play and 888 (also Unibet) do not appear to be linked or downloading anything. I have entered the login/screen name that each has asked for to link the accounts, but they do not appear to be doing anything. The others have +signsand 'pending' whilst they await updates, I think; but both 888 and Unibet only have links to sign up.

Does any of that make sense?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by cferdi
Well, I'm not sure how to describe it, but the page that shows your strategy points - at the bottom it has the poker rooms that you play and 888 (also Unibet) do not appear to be linked or downloading anything. I have entered the login/screen name that each has asked for to link the accounts, but they do not appear to be doing anything. The others have +signsand 'pending' whilst they await updates, I think; but both 888 and Unibet only have links to sign up.

Does any of that make sense?

The best way to describe a web page is post its URL

I think you mean this page: https://www.pokerstrategy.com/home/strategypoints/
If I'm wrong let me know.

Did you sign up to 888 and to Unibet using a PokerStrategy.com code using a link on the PokerStrategy.com website?

If you did, then I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your usernames on each site, the date when you joined and so on.

If they can sort it out they will, but if you did not sign up through the PokerStrategy.com website, don't get your hopes up.

Best of luck, :gl:
VS


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Csoszimester
Joined: 26.08.2013

Hi! I use now HM3 at 888 poker, but the HUD isn't working at normal cash tables. In every other format: SNG, MTT,Blast is working perfect. All hands are tracking in HM3. Has anybody the same problem?


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