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Why my status end in 31 Oct 20 (I purchase at 27 Oct 20)

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khanhsieunhan
Joined: 27.10.2020

Sorry, my English is not too good. I want to asking about my Silver Status. I purchased at 27 Oct 20 but when I check, I found my status will end at 31 Oct 20.

I thought when I purchased at 27 Oct 20, my status will end at 26 Nov 20 or something like this, etc...

Can someone answers my question?


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2 replies
Lazza61
Joined: 23.03.2011

Hey khanhsieunhan,

Welcome to PokerStrategy.com :welcome:

I can verify that you will have silver status until November 30th. If there are any further issues, you can contact our customer service directly by opening a ticket.

Regards

Laz


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Moderator
SDK1987
Joined: 12.11.2008

An advice for next time would be to buy a status upgrade at the first day of the month.
If you buy on 1 November for example the status will expire on 1 January.

Cheers,
SDK1987


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