Hello,
i sent my ID like 4 or 5 days ago. it says that my capital shoulg arrive in 48 hours.
Can anybody help me?
thank u a lot
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Hmmm. Should be there.
Did you send your ID with the same e-mail you're registered to pokerstrategy with?
Are you a non-American resident?
If not, those 2 things might be the problem.
If the answer to both of those questions is yes, you can send a ticket to support here.
Good luck, hope to see you around the forum soon!
Hello kerko13,
Your ID check seems to have already been processed and the transfer initialized. It should be on your account within the next 48 hours.
Best regards
SoyCD
Glad everythings ok. Check out the videos and articles to stay fresh while you wait for the capital.
hello it seems there r still problems with my capital. any ideas why does it takes so long?
Hello kerko13,
I don't know what the problem seems to be as your ID check has been processed. It was however weekend + bank holiday on Monday - and the 48 hours refers to working days. So ff the money doesn't arrive sometime today - simply write a new ticket to our support via the ticket system: http://www.pokerstrategy.com/home/support/
Best regards
SoyCD
hey please help me,
i already send the copy of my id for almost 3 days and i message tobi but he didnt response to my ticket. can anybody tell me what will i suppose to do. tnx