Cashier Error 118 - Is Pokerstars OK?

Aswell, send support email on - support@pokerstars.net ..

There is NO REPLY from neither of them for more then 5h now. Is this normal guys?

I need to solve my issue with CASHIER.

ADMINS/MODS , please HELP.

They don't answer to emails anymore as far as I know.
They have a real time chat when you login from the software. Ask them there.

from POST -- Same goes for HELP on site/in-game client.. Where if I try go to HELP page in client - I get same Error 118-

I cant... I have no option there, since im getting ERROR 118

Hi, I have exactly the same problem

LukasGalovic -- I see you got Portugal flag on your acc., but arent you by any chance from Slovak republic? Guessing by name here.

Hi LukasGalovic,
Welcome to PokerStrategy.com

If you send email to the address in the image, I'm guessing you'll get a prompt response.

No poker room likes it when their cashier fails!

Cheers,
VS

Originally posted by VorpalF2F
Hi LukasGalovic,
Welcome to PokerStrategy.com

If you send email to the address in the image, I'm guessing you'll get a prompt response.

No poker room likes it when their cashier fails!

Cheers,
VS

Dear cacsK,

This email address is no longer active. If you have anything you want to ask us, contact our Support team.

They are available anytime on our 24/7 Messenger Help channel. All you have to do is log into your account and go to our help center.

Website/Mobile: Account → Help → Contact Us

Desktop: Help → Contact Us

This is response from same email adress... If I try reach here : Website/Mobile: Account → Help → Contact Us

Desktop: Help → Contact Us .... I got same ERROR 118 like this guy above me. So, maybe some Pokerstars Moderator may look this issue up?

Originally posted by nsavov
They don't answer to emails anymore as far as I know.
They have a real time chat when you login from the software. Ask them there.

I didn't know that.

Sometimes I don't get the chat — I get a form to fill out.

I just checked my cashier and it is operational (in Canada, using PokerStars.com)

I am from Slovakia.

but I managed to solve the problem. change your DNS server according to the instructions on Google. it works....

!

Originally posted by LukasGalovic
I am from Slovakia.

but I managed to solve the problem. change your DNS server according to the instructions on Google. it works....

Can you tell me what exactly you mean please? Im desperate.. Or can you Link article here?

Thanks a lot.
Diky moc bratku

https://vosveteit.zoznam.sk/zmena-dns-servera-moze-zrychlit-vas-internet-pozrite-sa-ako-na-to/

zmen IPv4: 1.1.1.1

Zmenil som len DNSky na 8888 8844 a islo mi do cashieru a vybrat.

Diky moc!!