[Closed] PokerStrategy problem?

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Last Post by _Anonymous_ 17 years ago

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_Anonymous_

03.10.2009, 10:27 0

I have just passed the quiz, downloaded and signed up to Pokerstars. I put the marketing code in and have validated my account at Pokerstars.
I then entered my Pokerstars account name into the box at PokerStrategy.

But on my home page at PokerStrategy there is still a red x next to the following:

Select the poker platform at which you want to play
Complete your data

I've tried logging out and logging back in etc. It has been about half an hour but it still says that I need to Select the poker platform at which you want to play and Complete your data

Any ideas??

5 replies

_Anonymous_

03.10.2009, 11:05 0

U better must talk with support not here in forums!

_Anonymous_

03.10.2009, 12:05 0

Hello snails07,

Its a very weird problem you have. The only thing i can suggest is that you make sure you click save data after you have entered you name. If this does not work then as Pokerzvaigzne said write a ticket to support explaining the problem and you can give them you account name etc.

Good luck and best regards,

-Jack

justkyle88

Joined: 07.05.2008

Posts: 7,612

03.10.2009, 12:07 0

Hey snails07,

Welcome to the community.

Sorry to hear you are having troubles with setting up your account.

Follow the prompts and instructions step by step and it should be straight forward. I am not sure why it would be telling you to enter your details again or choose the platform again.

But, your best option would be to write a Support Ticket as I don't have access to our account.

Goodluck and best wishes,

Kyle.

justkyle88 BLOG

_Anonymous_

03.10.2009, 13:44 0

You need to wait hour or two before it will be updated, atleast that was the case with me and my friend.

_Anonymous_

03.10.2009, 14:32 0

I just tried again and it worked.

Thanks guys