[Closed] Nicest

Hi andu123,

It doesn't usually take this long, I would guess that customer support have probably asked you for ID documentation either by email or a support ticket.

Please check as the starting capital cannot be processed until the ID check has been completed.

If in any doubt, please contact the support team for further clarification:

• Support Ticketing System

Best regards,

Bart

Hello,

I passed quiz ~3-4days ago. I filled form, choosed Cake Poker room, registered in it, created real money account, entered nickname in your website. But still didn't get any money to Cake Poker account :/

Also no one asked me ID documentation.
My Cake Poker sceen name is: mrlz777

Also here in step 3 is written:
Nickname:
✔

Originally posted by mrlz777
Hello,

I passed quiz ~3-4days ago. I filled form, choosed Cake Poker room, registered in it, created real money account, entered nickname in your website. But still didn't get any money to Cake Poker account :/

Also no one asked me ID documentation.
My Cake Poker sceen name is: mrlz777

Also here in step 3 is written:
Nickname:
✔

Hi mrlz777 & welcome to PokerStrategy,

The checkmark just indicates that you have entered your player name. As long as it has been entered correctly there shouldn't be a problem.

Please be patient waiting for the starting capital, it can take a few days.

Keep checking your emails and the support tickets in case the support team try to contact you for an ID check or further information.

• Support Ticketing System

Best regards,

Bart