I registered with you guys a week ago today and passed the quiz. I chose fulltilt as my poker room and have been waiting to see if m $50 would come through. I havent received any emails or any other contact either.
Is it normal to wait as long as a week?Have i forgotten to do anything?
Thanks, Sarah.
Hi Sarah & welcome to PokerStrategy,
Support are usually very quick in responding, but may take a little longer at the moment due to the Easter holiday. We appreciate your patience.
I would suggest contacting support to check on the status of your application if you haven't heard from them by Wed/Thurs.
They may require an ID check completed, keep an eye on your emails (including any spam filters/folders) in case they do.
Any problems, don't hesitate to shout, we're all friendly here in the community.
Good luck & best regards,
Bart
