[Closed] Freeroll help!

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Last Post by _Anonymous_ 16 years ago

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_Anonymous_

01.07.2010, 00:15 0

Hi PokerStrategy.com posters!

I signed up here and was awarded a $50 freeroll a few days ago
However, it still hasn't been banked, and I was wondering if it was because I rushed through the sign-up process at FullTilt and FORGOT to put the promo/bonus/referral code! I confirmed email details, made real money account, and my account here says I will receive it soon!

Can anyone confirm it is only a delay, and not because I forgot to put a code on FullTilt registration?

I'm very worried because I cannot "redo" the registration or make another account if I screwed up! Thanks!

4 replies

beefpuff

Joined: 15.03.2009

Posts: 73

01.07.2010, 04:51 0

I think your best bet is to open a support ticket ( http://www.pokerstrategy.com/home/support/ )..

If it turns out that you do absolutely need to have signed up with the bonus code, you could try emailing the Full Tilt support and ask them to manual link your account to PokerStrategy.. worth a shot right?

But yea, I'd open a ticket... Best of luck

sufix645

Joined: 20.09.2009

Posts: 519

01.07.2010, 16:33 0

you could try emailing the Full Tilt support and ask them to manual link your account to PokerStrategy

I tried it.. They didnt link me.. But that just me

_Anonymous_

01.07.2010, 19:54 0

^ you mean you forgot to put the code on signup also?

_Anonymous_

02.07.2010, 01:03 0

Hi arcanage & welcome to the community,

The PokerStrategy marketing code is vital to ensure that your new poker account is tracked back to PokerStrategy. Without a fully tracked account we will be unable to provide the starting capital or PokerStrategy points etc.

As beefpuff has indicated, it is worth contacting Full Tilt support and mentioning your error and asking for the code to be applied manually. Please do note however that this will be entirely at the descretion of Full Tilt.

If you are unable to get your account tracked, you will I'm afraid need to select a new platform where you can receive the free starting capital.

If you encounter any problems, don't hesitate to contact our own customer support team for further advice.

Support Ticketing System

Best regards,

Bart