J'ai eu exactement le même problème. My HM indiquait mes mains de mon ancienne base
J'ai envoyé un mail au support HEM qui m'a dit de télécharger la dernière version. J'ai tout fait comme ils ont dit et ca a marché...
Hi, my name is Chris.
Please update to this version
http://www.holdemmanager.com/Downloads/7053_Hm2AutoUpdate.exe
If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -
http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support%3F
Sync is not with myhm.com or mobile, it goes to our cloud server and you can sync 2 computers together.
Thank you,
udbrky
We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.
Original Message
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Subject: MyHEM not synchornized
To: <support@holdemmanager.com>
Date: 2012-06-30 12:39:25
The following article/comment was submitted from your knowledgebase
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Hi,
It seems that HEM2 is not synchronized with MyHem and my mobile device. I entered corrrectly my license number (HM.com website login) but my hands still don't appear.
Could you please check it and tell me why it does not work?
Thanks in advance,
Regards,