Hello there.
I have made a withdraw request yesterday by mistake. Since then I have wrote a couple of mails to support@winamax.com and asked them to cancel this withdraw. Unfortunately there was absolutely no response until now and no refunding of the amount as well. As I have planned to play a larger schedule today, it would be really nice if someone can help me.
Best, Rolf
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Hi PaDie12,
unfortunately from our side we can't do anything. Maybe the Winamax customer service representative on our forum can make something but I advise you to wait for the answer of Winamax support.
Best regards and GL on tables.
Message original de PaDie12
Hello there.
I have made a withdraw request yesterday by mistake. Since then I have wrote a couple of mails to support@winamax.com and asked them to cancel this withdraw. Unfortunately there was absolutely no response until now and no refunding of the amount as well. As I have planned to play a larger schedule today, it would be really nice if someone can help me.
Best, Rolf
Hi PaDie12,
Sorry to hear that you haven't received a reply from support.
In order for us to look into this for you we need to be able to find your account. Could you tell us your table name and confirm whether or not this situation has been resolved please?
Thanks !