Ok, estou com um problema relativo a este bónus do segundo capital inicial, e venho aqui pedir ajuda:
Eu já tinha uma conta "fun" na mansionpoker, que usei para assistir a uma sessão do grupo de estudos. Para aproveitar o bónus fui tentar actualizá-la mas não me lembrava da password. Entrei em contacto com o suporte por chat e acabaram por me dizer que ia ter que criar uma conta nova de raíz, mas que isso em nada ia interferir com o bónus da pokerstrategy.
Acontece que não consigo mudar o nome da conta que na altura pus aqui na pokerstrategy porque aparece aquele símbolo ✔. Como posso fazer para alterar isto? E registo-me primeiro na mansion, ou corrijo primeiro o erro aqui no site?
Em anexo deixo a conversa com o suporte por chat:
Welcome to Chat.Mansion.Com, Shift Leader Sarah G will be right with you.
Shift Leader Sarah G
Re forgot the password to login
Shift Leader Sarah G
Hi, may i have your username please
Nhoca
Actually, I have the password because I ticked the "remember password" box, by wanted to complete my account in the cashier and I also need the password there
Nhoca
my username is Nhoca
Shift Leader Sarah G
Ok, so you have your password
Nhoca
I do, though I don't remember it
Nhoca
I can login
Shift Leader Sarah G
ah ok,
Shift Leader Sarah G
i will have to change this for you
Shift Leader Sarah G
can you just confirm your email address for me and full name for security and i will send you a new password via email
Nhoca
e-mail: *****
Nhoca
full name: ******
Shift Leader Sarah G
i am trying to locate your account
Nhoca
should I log in?
Nhoca
(i am presently still logged off)
Shift Leader Sarah G
no not yet
Nhoca
I am not totally sure I used that e-mail to sign up, since for security reasons I have more than one e-mail account and use them separately for different internet subscriptions
Nhoca
I think ** is the one I used here, though
Shift Leader Sarah G
i cant find your account
Shift Leader Sarah G
please check your username
Nhoca
Nhoca
Nhoca
i just copy-pasted
Nhoca
I have no real money account yet
Nhoca
(that's what I need the password for!)
Shift Leader Sarah G
one moment
Shift Leader Sarah G
*****************************
Shift Leader Sarah G
copy and paste that
Nhoca
where?
Shift Leader Sarah G
into your password box, that is your password
Nhoca
I'm having a hard time copying it, the selection disappears immediately
Nhoca
done
Nhoca
I will input it now
Shift Leader Sarah G
ok
Shift Leader Sarah G
sorry, you will have to create a new fun account, there is a technical error
Nhoca
oh. will this username be unavailable?
Shift Leader Sarah G
no sorry
Nhoca
it's ok, I can live with that. The real money account I will be making is to take advantage of a PokerStrategy promotion, with the PS150 bonus code
Shift Leader Sarah G
ok
Nhoca
will this situation hinder that in any way?
Shift Leader Sarah G
no Sir
Nhoca
Very well then, thank you so much for the assistance
Nhoca
I am sorry for any trouble this may have been
Shift Leader Sarah G
No problem at all
Shift Leader Sarah G
Not at all
Shift Leader Sarah G
Have a good day
Nhoca
best wishes, and goodbye!
Shift Leader Sarah G
goodbye
Shift Leader Sarah G has ended the chat.