Здравствуйте.
Создал счет в нетлере. Потом послал им документы, скан паспорта и счет за электоэнергию. В результате пришло письмо, мол моих документов недостаточно и мне нужно предоставить копию счета за электричество, воду и тд. Пишу, что я же выслал счет за электричество, и высылаю повторно за электричество и за воду на этот раз. Результат тот же.. пришлите счет за электричество/воду/коммунальные....
Как пройти проверку, ничего не понимаю?
пс. вот письмо:
We have reviewed your document submission, and we have not been able to accept all of your documents, as detailed below:
Identity Verification Document
The ID document you sent has been accepted. No additional ID documents are required at this time.
Address Verification Document
The address verification document you provided was a one time transaction receipt, not a regularly mailed statement. We must insist on receiving a record of a regular statement, as this more accurately verifies your long-term mailing address. Please send one of the below listed address verification documents.
Address verification by utility bill
Please email a clear scanned colour copy or digital photograph of a recent (no more than 90 days) utility bill displaying your name and address. Examples include:
· Electricity (power) bill
· Water bill
· Gas bill
· Telephone bill – Mobile bills not accepted
· Cable (TV) or Internet bills
· Credit card statement
· Bank statement
· Statement of account standing for any banking service issued by a major financial institution, including investment, mortgage and insurance
If you cannot provide one of the above documents meeting all criteria, we can also accept one of the following letters written by your bank or other financial institution. It may be easier to get these documents written for you than to wait for a new monthly statement to arrive:
· Bank account confirmation letter on bank letterhead with bank stamp and signature
· Transaction confirmation notification letter
We are also able to accept any document mailed to you within the past 90 days by local or federal government, any government owned organziation, or the judicial system, including tax documents, court papers of any kind, notification of receipt of government funds, and so forth.