"Dear Hero!
You have opted to indefinitely exclude yourself from playing at BWINCOM.
From now on:
You will no longer be able to play at BWINCOM
You will no longer be able to deposit funds (withdrawal is possible)
You will no longer be able to collect or redeem Market Points
You will no longer be able to receive bonus offers (please disregard bonus offers you might potentially receive during the next days due to a technical overlapping)
Please note that during self-exclusion you will still be able to log into your account. Thus you can initiate withdrawal of any remaining balance on your account. In case your account balance is lower than the specified minimum, please contact us.
As part of the BWINCOM Responsible Gaming Program a self-exclusion cannot be revoked. A reopening of the account cannot be requested prior to a minimum period of 6 months. After this period has elapsed, you can ask for reopening by contacting Customer Service.
Should you require any help about problem gambling, then may we kindly direct you to a counseling provider?
Should you have further questions please do not hesitate to contact our Customer Service."
was ist denn los?! Ich hab nur 2-3 tage nicht gespielt, aber fast jeden tag mit support kontaktiert, um withdrawal zu tun (ich warte drauf schon seit 3 wochen)
