Hab einen Request über 265 $ laufen, der mir abgelehnt wurde, weil ich 20 $ und nciht 30 $ eingezahlt habe. Steht zwar so in den Geschäftsbedingungen, wusste ich aber nicht, da es bei WH damals anders war. Wie auch immer.
Meine eigentliche Frage ist: Wo sind die eigentlich lizenziert. Würde gerne mal eine Stellungnahme der zuständigen Behörde anfragen. Nur aus Interesse. Ansich ist es doch so, dass das mein Geld in dem Account ist und die bei vollständiger identifizierung einen Withdrawal nicht ablehnen können oder ?
Hier auch noch der Mail-Verkehr. Ich find es witzig.
Dear PSRxxxxxx ,
Please be informed that your $ 265 withdrawal request is currently pending by our payment agent.
By means of this message, we wish to inform you that we are not able to process your winnings at this point.
As already stated in our Terms and Conditions, your withdrawal request will be processed only after you have registered a minimum deposit of $ 30 on our website (see Article 6 of the Terms and Conditions).
Should you have any questions or concerns, please feel free to contact the Poker770 Customer Service at financial@poker770.co.uk. We are always at your service.
Best regards,
The Poker770 Team
Meine Antwort:
Hello,
concering your denial of my withdrawal, I got the following questions.
I already made a deposit of 20 $. Is it necessary to Deposit 30 $ or is it enough to deposit another 10 $?
By the way. I am really interested in understanding, why it is necessary to deposit 30 $. It is clear to me that you want to confirm, that I am a real user having my own MB account. But I deposited 20 $ and therefore this should be clear. Just to remind you. You are just watching for the money. But it is still MY money.
I will do the second deposit, nevertheless this will happen only with protest.
I am really looking forward for your answer as soon as possible.
Regards,
Und dann die zugegeben schnelle Anwort von denen:
Thank you for contacting us!
By means of this message, we wish to inform you that all withdrawal requests will be processed by our Financial Department, the moment the total amount of our player's deposits on our site equal or exceed $30.
Considering that you already deposited $20, we are delighted to inform you that you are now one step closer to the validation of your winnings.
Furthermore, please take into consideration that it is not necessary to register a $30 deposit. All it takes is that you reach the amount stipulated in our Terms and Conditions, at the Withdrawals section. Hoping you find this information useful, we remain at your service while looking forward to hearing from you soon. Kind regards,
Leah
Financial Poker770
Hab nach der letzten Mail schon überlegt, ob ich spaßeshalber 5 $ einzahlen soll und dann nochmal frage. Dann komm ich meiner Auszahlung ja noch ein Stück näher.
Gruß, der Furz
PS: Wäre ja eigentlich mal ne gute Idee einen Cashout Blog aufzumachen. Wird bestimmt noch einiges an lustigen Sachen passieren.