Moin,
kann es sein das die Step 1 Tickets verfallen?
Hello XXXXXX,
Thank you for contacting us.
I checked your PokeraStars account and I can see you won 3 Step 1 tickets back in May they expired on May 16, June 8 and June 19.
Please do not hesitate to contact us back at support@pokerstars.com should you need further assistance.
Regards,
Jen
PokerStars Support Team
WTF