Hola, vengo jugando desde este año, deposite por VISA 50$ y llege a 110$, perdi y baje a 80$.
He jugado muchas manos en microlimites de zoom, tengo mas de 500fpp
Deje de jugar casi 2 meses y estoy muy ocupado en mis estudios, solicite un cashout y me dijeron que el minimo para retirar por Visa es 100$ , entonces deposite el dinero faltante para completar los 100 y pedi mi retiro
Me llego este mail del support cancelando mi pedido
"Your recent cashout has been cancelled and the funds returned to your PokerStars account. You may continue to play with these funds at the tables.
Please be aware that PokerStars is a site on which people come to play poker. We are not a financial institution or a money transferring service. Every deposit and cashout has fees that we willingly cover for players that deposit to play, but we cannot cover fees for deposits and cashouts not intended for play.
There is no minimum or maximum amount which must be used at our tables, however, we do require that you use PokerStars for its intended purpose which is poker. PokerStars Security"
Me podrian explicar por favor a que se debe?!!!
ya me paso a mi, eran 500vpps :ayfkm
