original de Rainmy
Hola hydaniel !,Muy extraño que haya pasado tanto tiempo y no se hayan comunicado contigo; como puse más arriba desde que yo envié mi rif y mi identificación sólo tardaron 23 horas para aprobármela (a las 22 horas me enviaron un email preguntándome si me podían llamar a la hora siguiente, yo lo re-envié diciendo que sí podían hacerlo y listo !, a la hora me llamaron). Te sugiero que te vuelvas a comunicar con ellos, envíale un email preguntándole que ha pasado con tu solicitud.
La tarjeta la puedes utilizar aquí en cualquier cajero, lo que pasa es que perderías muchísima pasta, ya que por el control cambiario cada retiro que hagas te hacen la conversión según el cambio oficial, mientras que esos mismos dólares en el "mercado negro" te vale el triple.
Saludos...
Rainmy
Un saludo amigo.
Yo acabo de enviar el correo a neteller preguntandoles que habia pasado, el correo lo envie en ingles y me respondieron a la media hora (bastabte rapido). Pero me dijeron (en ingles) que no me aprobaron la cuenta extendida porque los documentos que envié no estaban en la lista de los documentos que ellos aceptaban :f_cry:.
Las facturas de electricidad aparecen a nombre de mi padre, y por lo que he leido no hay manera de que me acepten si no envio un documento a mi nombre que coincida con la direccion que coloque cuando me registré.
Aquí les adjunto el mensaje que recibí.
Response (Jeremy) 25/04/2010 10.06 AM
Dear Daniel,
Thank you for your email.
An email was sent by our Identity Services department on April 15 in response to your sent documents. It states that your ID was already accepted. However, the address verification document was not accepted as it is not a valid document in our acceptable list.
To verify your address, we need to see a clear colour copy of one of the following documents. This could either be done by scanning the document or by taking a high resolution digital photograph, and sending it as an attachment in an email sent from the email address registered to your NETELLER account. Make sure we can see all four corners of the document in your image!
The document itself must show your full name, address (matching the address on your NETELLER account), and document issue date. It must have been issued within the past 90 days. Please also note that we cannot accept images of online statements - all documents must have been physically printed by the issuing institution.
Acceptable address verification documents are:
-utility bill (for heating, electricity, water, cable, landline telephone, sewer, etc.)
-an original printed statement from your financial institution (bank, credit card, mortgage, insurance, investments - please note we do not accept statements from purely online financial institutions)
-a signed and stamped letter from your financial institution confirming your account with them, your address, and your full name
-any government correspondence (including tax documents, court documents, even parking tickets!)
Please kindly send the necessary valid address verification document to idocs@neteller.com. Once it's received, it usually takes 3-5 business days for our Identity Department to properly review the document. Once completed, you will get an email response in regard to the validity of the document and also the next steps required to complete the upgrade.
Thank you for your understanding in this matter and for your prompt response in advance.
Should you have any questions or feel you have received this email in error, please contact our Customer Service Team available 24 hours a day, 7 days a week at http://help.NETELLER.com.
Just a reminder, It is the BEST time to load up your eWallet. For every deposit you make between 12-30 April, we’re going to cover the fees. No minimums. No maximums. It’s that easy.
Don't forget to register here: _ https://www1.neteller.com/free-deposits
**Deposit fees returned in the form of rebates on or before May 15, 2010**
Thank you for choosing NETELLER.
Jeremy
Contact Centre Representative (2064)