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[OFFICIAL Support Thread] Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Hand2NoteOfficial
Joined: 11.02.2016

Originally posted by qkj
I did, unfortunately it didn't help.

What version of Hand2Note have you installed?


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qkj
qkj
Joined: 13.02.2010

Originally posted by Hand2NoteOfficial
What version of Hand2Note have you installed?

version 3.2.1.211


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CucumbaMan
Joined: 13.10.2017

Is it possible to display in the HUD the Raise First In as Button (RFIB)?


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la55i
Joined: 27.01.2013

Originally posted by CucumbaMan
Is it possible to display in the HUD the Raise First In as Button (RFIB)?

The good thing about H2N is that you can create custom stats. If there are no positional RFI stats made ready, you can create one. So yes, it is possible :)


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Quillett
Joined: 06.03.2009

Originally posted by CucumbaMan
Is it possible to display in the HUD the Raise First In as Button (RFIB)?

http://hand2note.com/Help/Index/HUDCustomization
http://hand2note.com/Help/Index/CustomStats


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Serialski
Joined: 28.12.2015

Hello Donk stats are not working since few updates back. can you please fix it... definitions are okay it worked previously just it stopped.
only few stas are working even if I have 15k hands sample on a donk.


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Quillett
Joined: 06.03.2009

Go to the Configuration(F12) / Game Types and click "Reset to Defaults", then rebuild the stats.


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Serialski
Joined: 28.12.2015

it doesnt work that way, I had to copy & paste entire donk tab to new tab & rebuild stats to work!

anyway can anybody help me with high CPU load 40% in hand2note after waking for sleep. it starts lagging & I have i7 7700 4ghz processor....


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Quillett
Joined: 06.03.2009

It is necessary to close Hand2Note, there is no other solution yet.


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Hello,

I don't know why, but hand2note stop to show hud or import hand history from pokerstars.
Can you help me?


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Quillett
Joined: 06.03.2009

If you use StarsHelper then try to press Stop and Start. Also try creating a new database.


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Yuris125
Joined: 16.03.2009

Hi guys,

Having a strange one. Hand2Note no longer recognises finishing positions in tournaments on Stars. If I check the results in Sessions view, or via Reports -> Last Tournaments, it shows finishing position as 0, and no winnings for tournaments I cash

Clearing and rebuilding stats fixes this for past sessions, but for the next one it again shows zeroes

PartyPoker tournaments work fine. Auto import is set up, including tournament summaries

I **think** this started to happen after I satellited into and played SCOOP tournaments with buy-ins above those supported by the free version

Any ideas?

Thanks!


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mjez1
Joined: 29.06.2015

I have to rebuild stats after every session to see results.


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Hand2NoteOfficial
Joined: 11.02.2016

Originally posted by Yuris125
Any ideas?

Plese check Time shift settings for your room in Configuration->Rooms


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CucumbaMan
Joined: 13.10.2017

Hi!

I added some new data on my HUD but they do not appear on the tables, I can only see the data from the previous version?

How can I fix this?

Thank you in advance!


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Hand2NoteOfficial
Joined: 11.02.2016

Every time you have made some custom stats, then you should add the new stats in your Popup/HUD and rebuild your statistics:


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sc2zerker
Joined: 21.12.2012

Hello,

it seems the software wasn't tracking my hands for an hour....NL2 & NL5...

May 31st 2018, between 5pm to 6pm (PST). I played roughly an hour and noticed it lol (im bad)..

I restarted PS and the H2N client and it did not track for another 5 minutes.... then it started to track, is this even possible?

I will note I idled H2N and pokerstars for 24hours.... perhaps the programs stayed open but i lost connection to the server?

I have a large 500-1000 hand gap in my tracking now?

can I manually place my earnings in ?


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Hand2NoteOfficial
Joined: 11.02.2016

Please ensure that you don't have too many hands in selected auto import folders in Configuration -> Auto Import. If there are too many hands then Hand2Note will be busy by importing hands and will not show HUD until import finishes.

And do not forget to enable archiving in Configuration -> Auto Import :


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mjez1
Joined: 29.06.2015

Hello, I need help please.
I didn't play for a month. I started to use H2N and Pokerstars after actualization.
Hud doesn't show up. I cleared stats but when I try to build them H2N keeps crushing.
Please help me what to do about it.

Let me know if you need more info.


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Quillett
Joined: 06.03.2009

1. You need to specify the auto-import path in the program.
2. Try creating a new database.


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