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Hem1 database problem

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keoghh
Joined: 01.07.2011

Hey,

I recently had a problem that occured whilst i was using the pt4 beta, and i described what happened here : PT4 Beta database problems

So after this happendd and i dont know a solution, i decided to go back to my hm1 and then probably just buy hm2, but wen i opened hm1 i got this message :
nl 30 aa

"The following error occured when trying to open the database. Unable to read data from the transport connection. An existing connection was forcibly closed by the remote host"

So i click "Ok", and then this comes up asking me to connect to postgreSQL, and i type my details in and this comes up

Any help would be much appreciated, thinking the problem is to do with postgreSQL but dont know how to solve it


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4 replies
netsrak
Joined: 11.03.2006

This is usually a firewall problem. Please see our FAQ: http://faq.holdemmanager.com/questions/339/Software+Security+Problems+%28Firewall%29

If you installed postgresql with PT you probably need to configure the connection data for HM1 to access postgresql.


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keoghh Topic starter
keoghh
Joined: 01.07.2011

Hey, thanks for the reply

I checked out the link, and ended up finding this page:

http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems

When i try to open windows firewall, i get this screen:

Then when i press "use recommended settings", i get this:

Something similar happens when i try to use windows defender, first i get this:

Then i click start and get this:

Hopefully the pictures help show what im faced with, if you know how to solve these problems, so i can get into the firewall to allow the full internet access it would be much appreciated, thanks in advance :)


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netsrak
Joined: 11.03.2006

No idea what that means, looks like a windows problem.

Please make sure that all Windows updates and service packs are installed.
And please login as Administrator.


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keoghh Topic starter
keoghh
Joined: 01.07.2011

Hey, i ended up using the microsoft "fix it" programme that detects problems with windows firewall and tries to solve them for you.

This got rid of half the problem, and i then had this problem:

http://support.microsoft.com/kb/943996

I then tried the "fix it" it again, which didnt work, so i did it manually from the link provided, and it worked fine.

Just incase any1 else is having similar problems to me, think it was caused by malware, which i got rid of with malwarebytes and avast.

Thanks for the help netsrak :)


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