HM2 problem with SnG wiz

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Last Post by netsrak 11 years ago

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Gonchan

Joined: 14.06.2011

Posts: 1,863

09.12.2015, 11:56 0

Hi,

I have some problems around HM2.

I've contacted their support for 1 month and problem wasn't solved still(also no response within 4days from last contact..)

I gonna summarize my trouble here

1 When I play 888 SnG, I can't see all evaluation from SnG wiz.

2 When I used my HM2 filter then pick a hand, then I tried to send to SnGwiz.
However, SnG wiz showed wrong hand so that's mean I can't use my filter correctly.

3 I heard when I play 888 SnG, HM2's $ev is somewhat wrong because of bug, is it true?

4 HM2 auto-tag says my tournament is FL, although I'm playing only NL HT game, how to fix?

I'm looking forward to your response.

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1 reply

netsrak

Joined: 11.03.2006

Posts: 2,010

10.12.2015, 08:50 0

you should stay in contact with support, try to resend your last mail, may be it got lost or its moved to 2nd level support because it seems to be difficult to reproduce your problems.

Some notes:

3. wrong EV, depends on what EV you want to see. EV is only calculated per hand, see our general FAQ: http://hm2faq.holdemmanager.com/questions/1212/What+is+EV%3F+%28Expected+Value%29

4. You should edit the tags, looks like HM2 is identifying your tourneys wrong.

http://de.pokerstrategy.com/media/software/hm2/thumb.jpg
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