Skip to forum
idocs@neteller.com ...
 
Notifications
Clear all

[Closed] idocs@neteller.com changed to identity@neteller.com

2 Posts
2 Users
0 Reactions
4,318 Views
ariffR
Joined: 02.04.2011

Well i have provided my BANK STATEMENT 2 weeks ago to idocs@neteller.com and just called Neteller and they said they didn't receive my bank statement.Ironically, i have received confirmation emel from identity@neteller.com that they have received my document for review.So, they asked me to send it again to identity@neteller.com and i have to wait again.I HAVE NEVER GOT EMEL CONFIRMATION SAYING THAT MY DOCUMENT WAS REJECTED OR ACCEPTED, all i have to do is call them to know the status.What a joke??What a ridiculous company not informing customer about emel changes??So now i will wait 3 days and i will call them every day untill they do something.


1 reply

Hi ariffR ,

Sorry to read you are experiencing problems with your NETELLER account.

This thread might also be helpful for you.

Keep me posted
Ingrid


Share: