Hey Nejc351,
It indeed looks weird. Could you please drop an email to Party Poker's customer support and find out what's causing this?
Thanks a lot and let us know.
Ingrid
Hey Nejc351,
It indeed looks weird. Could you please drop an email to Party Poker's customer support and find out what's causing this?
Thanks a lot and let us know.
Ingrid
Originally posted by Nejc351
My bonus under active bonus is gone. How it this possible?Spoiler
You have no active bonuses. I cleard 1/10th of the bonus i think.
Bonus history is:
Bonus code: null
Total bonus offer: null
Amount released
Delivery method
Cashout restricted lump sum
Applicable deposit
--
Start date
d.M.yyyy
Type
Cashout restricted
Expiry date
More details
Status: Complete
This bonus was successfully completed on null
Bonus code: null
Bonus offer:
Delivery method
Cashout restricted lump sum
Amount released
Start date
Applicable deposit
--
Expiry date:
0 day(s) - d.M.yyyy
Type
Cashout restricted
Bonus Status:
Complete
Total release requirement
Pending release requirement
Valid games
POKER
Bonus code: nullquite strange, am I the only one with this problem?
Hi there,
I believe the last update of the client has caused some issues with bonuses. As Ingrid said above it is best to contact Party Poker support to get this fixed
Best regards,
Gary