I registered june 17th, 48 hours passed no money, checked mail, id copy requested, then i sent it, a while passed, no money yet, I sent an email telling the security team or w/e that i've been waiting since the 17th, it replied"please use the ticket system on the main page. The basic e-Mail support will be cancelled. "
plz help me out cause I need to start playing
Notifications
Clear all
4 replies
Hello He5ham,
You need to pass the ID check. Simply send a photo or scan of an ID such as a passport of drivers liscense in addition to proof of residence (e.g. gas or telephone bill) to security@pokerstrategy.com. If you have questions concerning this you can use our ticket system.
Best regards,
TribunCaesar
already did send id, no proof of residence, they didn't ask, then i waited for 48 more hours after sending an email telling them that it's been 5 days, NO ONE TOLD ME TO SEND A PROOF OF RESIDENCE, THEY SKIP SHIT!
Originally posted by He5ham
already did send id, no proof of residence, they didn't ask, then i waited for 48 more hours after sending an email telling them that it's been 5 days, NO ONE TOLD ME TO SEND A PROOF OF RESIDENCE, THEY SKIP SHIT!
As the reply in the ticket system stated. We never received an ID information from you. Did you send it from the E-mail address you signed up with?
You need to resend your ID information - and should include "ID Check He5ham" as the title
Best regards,
SoyCD