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No Strategy Points

55 Posts
8 Users
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Lazza61
Joined: 23.03.2011

Hey charbelazah,

Atm, you don't have the status upgrade/s you deserve for signing up through us. You should be Bronze at least, so I would suggest you follow the advice in a previous post here.

Regards

Laz


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charbelazah
Joined: 29.12.2016

i opened they said it will be fixed. still waiting...


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charbelazah
Joined: 29.12.2016

how will i benefit from rakeback and gemstones the problem is still here and im still at 0 points. the month ends tomorrow...


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Head Admin
Marta
Joined: 06.12.2010

Hey, Titan Poker StrategyPoints are fixed and should be visible in your profiles. Sorry for the long wait.


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charbelazah
Joined: 29.12.2016

ho wwill i c my gemstones and rakeback? they still at 0


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Head Admin
Marta
Joined: 06.12.2010

Originally posted by charbelazah
ho wwill i c my gemstones and rakeback? they still at 0

The widget needs to get updated, it might take around 24h. I assume tomorrow it should work.


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devnull755
Joined: 17.01.2014

So we won't get 10 points for each day we earned 1 point?


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Head Admin
Marta
Joined: 06.12.2010

Hey devnull755 ,

some of the bonus StrategyPoints were assigned, there are however still a few days missing. We're fixing it.

Thanks


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arttuzulu
Joined: 31.12.2016

Im gonna download new poker program and make deposit. After i send my new account name to ps how long its gonna take untill i gonna get points for playing ?
e. Dont need promo code if register at everest poker ?


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Head Admin
Marta
Joined: 06.12.2010

arttuzulu, normally it takes 1-3 days from the moment you started playing until the moment you can see StrategyPoints in your profile. This is assuming your account is tracked and you gave us your poker room username.

Please note that on Everest Poker we are not granting StrategyPoints (long lasting issue). But we can still upgrade your status if you message our support showing the amount raked. For the complete info on how to create the account, please follow Everest Poker download guide. If no code is mentioned, it means no code needed.


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arttuzulu
Joined: 31.12.2016

Hmm okey i want strategy points.. Then i just use free tickets at everest etc and deposit back to my bank acc.


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Head Admin
Marta
Joined: 06.12.2010

You can choose a different poker room from our offer Bonus Offers.

William Hill has a great rake-StrategyPoints conversion (5 SP per $1 rake) and there are more rooms with 4 SP per $1/€1 rake. Go to this page and scroll down for more info :)


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tmannie
Joined: 09.06.2009

Hi
Just seeing if it is possible to check on my points etc and possible upgrade . Due to endless problems with HM2 I purchased Pokertracker through the pokerstrategy link on 22/11/2016 . I don't think I received any upgrade or stratpoints here.
Thanks
tmannie


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Head Admin
Marta
Joined: 06.12.2010

Hey tmannie,

we'll look into this and we'll get back to you.

Thanks for your patience


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tmannie
Joined: 09.06.2009

Thanks once again Marta for your effort
mannie


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Head Admin
Marta
Joined: 06.12.2010

Unfortunately I don't have good news for you. We have spoken with PokerTracker and according to them, you purchased PokerTracker back in November through another page, not PokerStrategy.com. This means that you won't be eligible for the bonus StrategyPoints (and consequently the status upgrade)

Best regards


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tmannie
Joined: 09.06.2009

Hi Marta
That is incorrect . I originally took it down on the trial via pokerstrategy ,you can check my a/c here , and then purchased it some time later, if I remember correct I then purchased it using the credentials from the a/c created via poker strategy and the PT4 a/c created via pokerstrategy. I think they are confused.
Thanks
Mannie


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Head Admin
Marta
Joined: 06.12.2010

According to their information, the last tracker on your account doesn't belong to us (it's some other affiliate's). It might have been that you clicked some links in the past and you didn't clear the clear the cookies prior to registering via us :( It happens sometimes and it's confusing. We can't change the information PokerTracker have in their system :(


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tmannie
Joined: 09.06.2009

Hi Marta
Oh well too bad , I think are taking a chance, because the only place I would have taken it down from and I remember this to be so , is from my a/c with them. What do you think ,should I complain to them. Because if as they say I bought it somewhere else ,who now is credited with the sale ,then it would mean I have some sort of advantage or points or whatever , wherever that might be. Lets see maybe I can have some fun and a good laugh at them.
Mannie


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Head Admin
Marta
Joined: 06.12.2010

Feel free to contact them, maybe they can tell you more. Also, please go to this page: https://www.pokerstrategy.com/poker-software-tools/poker-tracker-4/ scroll down to the bottom and check if your PT ID is correct (this ID we have checked with PokerTracker).


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