Account deactivated ?

05.05.2009, 15:45 0

This is the only way how I can leave a message since my account was deactivated and no one from support answered me or something trough my friend.
Hi. My name is Giurca Ionut i made an account here a couple of days ago user : ScorpionZ. I made my user, I fill in all my data, did the quiz and even selected a platform. I waited for 2 days to get my 50$ bonus but I was contacted by Jeff with a ticket in wich he asked to fill in my data on the platform, i must have forgot so I did that. After that I got again a ticket from jeff in wich he asked me to Scann my ID and to send it at security@pokerstrategy.com did that to. What is the problem then ? I did everything by the book and you still deactivated. Plus this was my first account ... after I saw that the account was deactivated, I made another one "Gscorp" because I thought it was a mistake and that account got deactivated too. Please give me some answers cause I'm confused. 2 of my friends got account and received the bonus and everything.

Regards.

7 replies

_Anonymous_

05.05.2009, 16:41 0

So now you've made 3 accounts, you didn't read the TOS did you? Since this one is bronze how can you be applying for a new account? Something here smells funny and I don't even work for their security department.

StusMagic

Joined: 05.01.2009

Posts: 187

05.05.2009, 16:51 0

Originally posted by Jonaton
So now you've made 3 accounts, you didn't read the TOS did you? Since this one is bronze how can you be applying for a new account? Something here smells funny and I don't even work for their security department.

he created second account after first got deactivated already and i havent read that he created third account lol

_Anonymous_

05.05.2009, 16:56 0

what about the account he used to post here?

Well anyways:

Hi Panciuc,

please contact our support using your first account (yes that's possible) we can't help you with this issue in the forum.

Best regards,
Chiller3k

_Anonymous_

05.05.2009, 17:13 0

Hi. I'm Scorpionz friend you can check that data's don't match. He just told me to post instead of him cause he has no user to post here. He did send a mail to support and no answer can you at least pm an admin or headadmin to check pls? Regards.

_Anonymous_

05.05.2009, 20:10 0

... But in the first post you said that YOUR account got blocked >_>

...

Those 50$ bonuses don't grow on trees you know.

yossinew

Joined: 02.09.2008

Posts: 81

05.05.2009, 20:13 0

i have a friend with the same problem. but no one is asked him for id scan or something. just deactived his account.
he sent ticket before 2 weeks and no one is answer him and before 3 days i'm tell him to send email and no aswer yet.

but nothing suprise me. i'm wait 3 weeks for taf and 2 weeks for taf after that i read that the money send in 7 days max.

SoyCD

Joined: 20.02.2008

Posts: 6,265

06.05.2009, 12:34 0

Hello guys,

Our support does not just close accounts without a reason, meaning that if a friend's account was closed it was probably due to not passing the security check.

@yossinew: If there are delays with the TAF please contact our support via the ticket system as they have more information on that subject than I do: http://www.pokerstrategy.com/help/

Best regards
SoyCD

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[Closed] Account deactivated ?