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Bought PT4 through Pokerstrategy's link but still wasn't upgraded to silver

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Tosh5457
Joined: 18.01.2008

Hi,

I bought PT4 small stakes version through Pokerstrategy's link, but I still wasn't upgraded to silver. How long does it take? Thanks


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7 replies
Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi Tosh5457,
I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"

Let them know the date you purchased PT4 and any other details you consider important.

Since this is now the weekend, you may not get a response until Monday or Tuesday -- I'm not sure when the office staff works, and they may be short-staffed due to local lockdown.

Best regards,
VS


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Tosh5457
Joined: 18.01.2008

It's solved, thanks.


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roshdc
Joined: 05.04.2020

Hi, I had the same issue. Can you tell me how you resolved this?

Many thanks,
Roshan


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by roshdc
Hi, I had the same issue. Can you tell me how you resolved this?

Hi roshdc,
Read further up the thread and follow the instructions for creating a customer support ticket.

All the best,
VS


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roshdc
Joined: 05.04.2020

Thanks!


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monteCarlol
Joined: 24.08.2019

Originally posted by Tosh5457
It's solved, thanks.

How long did it take for you? I am in the same situation but I do not want to annoy the support for nothing.


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