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Withdrawal Problems 888Poker?

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ypoons67
Joined: 31.12.2007

Hi,
I have tried to get money out of my account since Mar 26th but my request is not processed. No idea why and don't get an answer. I have contacted the service several times, uploaded documents which where approved. But nothing happens. Sending email getting no answers. Contactive Livechat agent and they promise an answer within 24h. Ofcourse I don't get it.
Anyone else here having similar problems?


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8 replies
Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi ypoons67,
Note: I removed a duplicate of this post.
No-one here will be of any help, since no-one here as access to 888 account information.
There is an official 888 representative, but that account hasn't posted here since last August.

From my own experience, I do know that 888 has been having problems with their software, and their support staff is swamped.

I suggest patience.

All the best,
VS


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ypoons67 Topic starter
ypoons67
Joined: 31.12.2007

Well I only askes if anybody here has or had similar experiences. To know that would help me.
Sorry for double posting.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

No problem,
I haven't tried to withdraw, but I certainly have had to wait a long time for support responses lately.

Cheers,
VS


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888Rep
Joined: 05.01.2015

Originally posted by VorpalF2F
Hi ypoons67,
Note: I removed a duplicate of this post.
No-one here will be of any help, since no-one here as access to 888 account information.
There is an official 888 representative, but that account hasn't posted here since last August.

From my own experience, I do know that 888 has been having problems with their software, and their support staff is swamped.

I suggest patience.

All the best,
VS

i would just like to point out that I have posted several times on this forum since August.
For example https://www.pokerstrategy.com/forum/thread.php?postid=3121788#post3121788
If you can please point members to my subscribed thread I will get mailed when there is a post there.

Thanks


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi 888Rep,
I am truly sorry.
I based that comment on the following forum search:
https://www.pokerstrategy.com/forum/search.php?searchPattern=&searchUser=888Rep&boardsToSearchIn=&boardsToSearchIn%5B%5D=0&searchType=0&searchMode=0&visibility=1&displayMode=2&sortCriterion=2&submit=Search

When you run that search, there shows a gap between November and April -- I'm not sure why.
I probably messed up the search when I ran it the first time.

I sincerely apologize,
VS


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stevegold87
Joined: 18.06.2009

888 rep in the house


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888Rep
Joined: 05.01.2015

Originally posted by VorpalF2F
Hi 888Rep,
I am truly sorry.
I based that comment on the following forum search:
https://www.pokerstrategy.com/forum/search.php?searchPattern=&searchUser=888Rep&boardsToSearchIn=&boardsToSearchIn%5B%5D=0&searchType=0&searchMode=0&visibility=1&displayMode=2&sortCriterion=2&submit=Search

When you run that search, there shows a gap between November and April -- I'm not sure why.
I probably messed up the search when I ran it the first time.

I sincerely apologize,
VS

No worries!

Thanks


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LeRoux90
Joined: 24.08.2015

Originally posted by ypoons67
Hi,
I have tried to get money out of my account since Mar 26th but my request is not processed. No idea why and don't get an answer. I have contacted the service several times, uploaded documents which where approved. But nothing happens. Sending email getting no answers. Contactive Livechat agent and they promise an answer within 24h. Ofcourse I don't get it.
Anyone else here having similar problems?

Any return on this, did you been able to receive your withdrawal? I have probs too actually so i just wondering if it's a normal thing on this site and that i'm not getting scammed


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